Upon arrival at Arab Medical Center you can proceed to the information desk; Patient Relations Employees at the desk will be available during your stay to answer your questions, assist you and ensure your comfort. Your feedback is essential to improve your experience during your stay at AMC and to help us expand upon our services. Please do not hesitate to ask our staff to help you with your medical and/or hospitality needs.

The Arab Medical Center is committed to providing a quality service for its patients and is working in an open and accountable way to build the trust and respect of all our patients. One of the ways in which we can continue to improve our services is by listening and responding to the views of our patients and their families, in particular, by responding positively to patient complaints and feedback.

Across the Middle East, many patients from different destinations come to Arab Medical Center to seek medical treatment. The International Patients Affairs Office has an organized team which plays an effective role in making your medical experience a comfortable and enjoyable one. We are fully committed to provide unique services to every individual patient and his/her family.

Our services include: scheduling appointments, admission arrangements, referring patients to expert physicians, coordinating with insurance company to get approvals on medical arrangements and procedures, booking rooms for admission, escorting patients to do Lab and X-ray procedures, visiting in-patients in order to assure they are comfortable and take records concerning their needs, solve patients issues and answer their questions. In summary, we guarantee that your experience during your stay at Arab Medical Center shall be a comfortable stay until you reach home.